In this issue, we discuss the latest industry updates, share some exciting Vaillant news, and a reveal a sneak peak of our brand-new Customer Experience Centre, based at our headquarters in Belper, which will be opening for tours very soon!
Plus, our experts provide installers with practical pointers on servicing our popular ecoTEC plus boilers and aroTHERM plus heat pumps, as well as sharing their top-tips for performing a system inspection. Vaillant’s Training and Technology Director, Mark Wilkins, responds to some of the most frequently asked questions on hydrogen, and shares how installers can begin to prepare homeowners for decarbonisation. With the UK’s commitment to achieving net zero emissions by 2050, there’s a huge shift towards low carbon technologies – and heat pumps are at the forefront. James and Anthony from Piped Up, a Derbyshire based installation company, join us to share their experience of installing our aroTHERM plus heat pump over the years, and how their business has gone from strength to strength with the support from Vaillant.