Why Vaillant Controls?
Cutting edge technologies that change the way you control your heating.
Only a Vaillant control can speak Vaillant
Thanks to the precise engineering of our eBUS software, Vaillant controls speak a dedicated language - one that lets them do more than turn a boiler on and off.
It enables constant precision control, so there's no wastage, more power, increased efficiency and cost saving for your customers. Now that's a language we can all speak.
Why choose Vaillant controls?
What is eBUS?
eBUS is the intelligent way Vaillant products talk to each other. Valliant controls will communicate with the boiler to carry out more complex decisions rather than just turning the appliance on and off.
eBUS allows our products to make decisions based on what your customers heating system requires. For example, eBUS allows our controls to activate the homeowner’s boiler at only 20% modulation if only a slight increase in room temperature is required. It’s this modulation that makes the boiler run at its most efficient point. This process is called enhanced load compensation.
Industry leading diagnostics
eBUS captures data points across the whole heating system. With this data, it can send fault codes and alerts to Vaillant appliances to alert the user to any issues. It also notifies when services are due. These alerts can be sent to a mobile device if an app is installed. For more information, go to our myVAILLANT Pro page.
Intelligently modulate your system with our range of controls
Find out how weather compensation and load compensation help increase efficiency and performance
What is weather compensation?
The weather compensation feature on Vaillant’s smart controls uses weather forecast data to understand the outside temperature. It then adjusts the heat going to the radiators or underfloor heating systems for optimum efficiency.
When the outside weather temperature is forecast to drop, a Vaillant smart control will increase the temperature going to the heating system to ensure it reaches the temperature set for optimum comfort. Likewise, when the temperature is forecast to rise, the weather compensation feature reduces the output of the boiler to ensure it is operating with maximum efficiency.
The senso range of controls can work more accurately, as it can be fitted with an outside sensor. This sensor ensures the weather compensation feature is using exact outdoor temperatures to the property for ultimate heating comfort and efficiency. All of these smart controls learn the thermal behaviour of the building and use weather compensation to adjust temperature automatically.
Enhanced load compensation
Traditional on/off thermostat
A traditional thermostat senses the temperature and heats the water going to the radiators. If there is a demand, it instructs the boiler to work at 100% until the required set temperature is achieved.
Intelligent load compensating thermostat
Enhanced load compensation is a feature that automatically adjusts the temperature of the water leaving the boiler and entering the heating system (radiators or underfloor heating).
It works with a room thermostat to determine the amount of energy needed to reach the desired temperature. When only a small increase is required to meet the set temperature, the boiler will work at a reduced output to use the minimum amount of energy needed.
So, not only is your customer’s home at the perfect temperature for maximum comfort, but this feature also saves money and energy, as well as improving the lifetime of the boiler.
Ask the Right Questions
Survey the Site
Ask the Right Questions
To determine the correct product for your customer, ask a few questions to discover what type of control would best suit them.
For example, what is their work schedule like? Are there young children or vulnerable adults living at the address? Are they away from their house for long periods of time? Is the property multi-occupancy and if so, how and when is it used? These are all good questions to ask when going through the specification process in order to determine how flexible and adjustable the controls need to be.
Depending on your customer, some may want to opt for a control they can integrate into their existing smart home system. Others may prefer a simpler way of controlling their heating and choose for a more basic control.
Voice controlled smart speakers, such as the Amazon Echo, are an increasingly popular way for people to control their smart technology from one central ‘hub’. When paired with a compatible thermostat such as vSMART, homeowners can use Amazon Echo to adjust their temperature settings or schedule with a simple voice command – or simply use the APP control on their Smartphone.
For customers who want minimal interaction with technology, more straightforward controls are available which will comply with Boiler Plus regulations. These simply automatically adjust time and temperature settings based on programmes scheduled by the occupants and heating load requirements. For these customers we have the sensoHOME controls or the timeSWITCH 150 and sensoROOM PURE modulating thermostat.
Survey the Site
Carrying out a full site survey is highly recommended to understand the property’s specifications. Reviewing everything from the size of the property to its layout, number of rooms and configuration of the existing central heating system will assist the decision-making process.
Homeowners are more informed than ever about products available to them and often have preconceived ideas about which heating control they want, so having a good knowledge of their property will help installers to offer valuable consultation on whether this is the right choice for them.
If you are replacing the entire system, Building Regulations stipulate that all non-open plan domestic dwellings with a total floor area greater than 150m₂ should have at least two separate heating zones. In these instances, an effective, efficient and flexible way to comply is with a combination of a multi-zone control thermostat, such as the sensoCOMFORT and ambiSENSE smart thermostatic radiator valves (TRVs), which allows customers to individually control the temperature of each room from their tablet or smartphone.
Another powerful selling point for connected controls is the long-term advantage for remote monitoring, repairs and maintenance. Using the eBUS protocol, these devices communicate with the boiler to give the service provider access to a wealth of data from the customer’s heating system, allowing them to carry out a remote diagnosis so they are better prepared to solve on first visit – or even solve remotely. The benefit to the installer is that this allows them to plan their business and schedule multiple servicing and repair visits more efficiently by utilising the failure and spare part insights provided.
Vaillant’s myVAILLANT Pro app allows users to connect to their vSMART control from anywhere to monitor their boiler. It will raise an alert in the event the system develops a fault, often before the customer knows, and can provide real-time system updates at the touch of a button.
This remote monitoring, where engineers can view the health and status of multiple heating systems via a single interface, is an area where big steps can be taken to improve overall performance and maintenance, with minimum additional time investment.
Vaillant has also bolstered its controls guarantee offering to match the boiler it’s installed with. So, in the rare instance that a fault does occur, the entire system is covered for up to 10 years depending on the model fitted and the warranty registration method. This allows installers to offer complete reassurance and helps them to convince customers to make the additional investment in a fully efficient heating system package.
Making sure your customer understands how each heating control works and what each of the functionalities within them does is important in their decision-making process.
For an installer, it comes down to training and upskilling. A heating control is only as efficient as its user, and it usually falls to the installer to explain this to a homeowner. Vaillant has also developed a series of useful video guides which can be found on its YouTube channel to assist homeowners with understanding how to use their new controls.
Technology has enabled the industry to develop an appropriate, affordable and efficient heating control for every purpose, so there is no reason any household should go without. By placing this at the forefront of their minds, installers can successfully secure additional business and build a base of satisfied customers.
By taking the time to talk the customer through the options, installers can ensure they get the very best fit, saving them money on their energy bills and earning their trust, helping to turn them into a long-term, loyal customer.
Browse Vaillant Controls
Vaillant controls and thermostats are specifically designed to operate our boilers and heat pumps in the most efficient way – helping meet Boiler Plus regulation. Our range of controls includes:
- Traditional and Digital Controls
- Smart Controls
- Thermostatic Radiator Valves
Sign up to Vaillant Advance
Become an Advance member today and get exclusive access to:
- Free extended guarantees
- Boiler guarantee match on our range of controls
- Free controls training course
- Cash back and credits on product registrations
Train with Vaillant
Vaillant Academy offers a wide range of training courses to help support our installers including:
- Lessons and Webinars
- Learning Paths