Extra peace of mind and comfort with a myVAILLANT connect that can be linked to your myVAILLANT Pro account.

Be notified immediately of a fault on a customer's appliance alongside insights on how to rectify the problem, allowing you to plan ahead and have an even more efficient first visit.

Time and date stamped service and fault history for each connected appliance, and the latest fault information available for all supported appliances.

Receive data driven insights and use the fault code assistant to aid repairs and spare part identification.

Easily manage customers in the secure customer database, providing quick visibility of appliance model and serial numbers with unlimited device registrations.

Easily find installation guides, user instructions, and wiring diagrams with exploded views.

Schedule multiple service and repair visits more efficiently by utilising the failure and spare part insights provided for both boilers and heat pumps.

Improve first-time fix rates by knowing what parts you need before you arrive.

Complete transparency of the appliance production and installation process, alongside comprehensive date records.

Easily review appliance data points whilst on the move and manage customer’s time programmes set on their thermostat with real time system status codes.

myVAILLANT Pro Service will notify you a few days before the customer's water pressure falls too low, allowing you to contact the customer before the boiler ever goes to fault. Heat pump feature in development.

Customers utilising Vaillant gateways such as myVAILLANT connect (once migrated to the myVAILLANT app) can be added to myVAILLANT Pro Service, allow customers to control their heating remotely on their homeowner app, and installers to remotely monitor via myVAILLANT Pro Service.

With continuous improvements to myVAILLANT Pro, more features will be added.