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The Vaillant Academy Open for Blended Learning

Having seen installers book almost 35,000 places on its online training courses since 2020, Vaillant has launched its new Vaillant Academy to further extend its on-demand training and business support for installers.

With installer feedback highlighting the need for training options which can fit around busy schedules, the Vaillant Academy can be conveniently accessed both through the Vaillant Advance loyalty programme and directly through the main Vaillant website, meaning installers can tap into support whenever and wherever they want.

And with a commitment to proudly support installers beyond products alone, the new e-learning platform combines a wealth of online training courses, technical information, and valuable marketing tools, to help installers maximise their business.

The blended learning approach allows installers to compete theory-based modules at home, meaning they only need to visit a Vaillant Centre of Excellence to complete practical training elements, where Vaillant’s team of trainers are on-hand to share their technical expertise. Vaillant Academy helps installers reduce the time needed away from the tools without having to compromise on training and professional development.

Additionally, by completing part of the course online before attending an in-centre practical course, installers can maximise their time working with the boiler or heat pump itself. And, with all training certificates available through the online portal, installers can clearly demonstrate to customers they are fully up to speed on the latest training.

Online marketing support will also be a key feature of the new Vaillant Academy, together with the very latest information on Vaillant products, and business support including practical ways to open up new revenue streams and how to diversify into new technologies - making it a great support hub for advice on how to maximise business potential in 2022.

To deliver further value for installers, over time, and based on the user’s interaction with the platform, Vaillant Academy recognises topics of interest, such as decarbonisation or heating with hydrogen, to create a bespoke training programme and make recommendations for future learning developed around each individual installer.

Mark Wilkins Technologies and Training Director at Vaillant comments; “Training is the backbone of our industry, both in terms of making sure installers have the relevant product knowledge needed for the installs of today, but, in the longer term, it will also ensure installers are equipped to deliver the heating installs needed to achieve a low carbon future too.

“Yet, while installers recognise the importance of training, time is often tight, which can mean taking time out to attend training can prove difficult. We have always invested in training at Vaillant, and with the diversification into new technologies continuing to pick up pace, we know that staying ahead is more important than ever.

“The new Vaillant Academy has been created to offer more on-demand, blended learning and business support tools, so that training can be worked around their schedules as and when convenient, even when on the go.”

With up to 50 Advance points awarded for each training module completed, it really is a win win for installers. To access the Vaillant Academy, Advance installers simply need to log-in to the platform using their Advance credentials.

For more information on the new Vaillant Academy visit